WhatsApp:+86-19329155109        Email:sales12@thlinkpower.com

FAQ

  • Q What is the function of the meter limiter in the inverter?

    A

    Protect the meter safety: prevent excessive current from passing through the meter, avoid overheating, burning or damage of the current transformer, shunt and other measuring components inside the meter due to overcurrent, and extend the service life of the meter. It can also ensure measurement accuracy, prevent damage to the meter, avoid overload operation, and limit the pulse frequency.

  • Q What other additional services are there?

    A

    We will deliver free MC4 and installation gloves. And if you have other large orders later, the cost of our first cooperation sample will be refunded to you.

  • Q Do you have any protection features?

    A

    Our inverters are equipped with anti-reverse current function, overload protection function, etc. Keep you and the inverter absolutely safe during use.

  • Q What is the Power Export Limit function in your 3 phase hybrid solar inverter, and how does it affect my system?

    A

    The Power Export Limit feature allows users to set a maximum threshold for the amount of electricity that can be exported back to the grid. This function is crucial as it helps you comply with local utility regulations, many of which impose limits on the amount of surplus energy that can be fed into the grid. By configuring the Power Export Limit, you can optimize your energy usage, avoid unnecessary charges, and ensure compliance with relevant regulations. Our inverters offer flexible configuration options, enabling you to easily set and manage this parameter through a user-friendly interface, thus achieving efficient energy management and utilization.

  • Q What kind of warranty does your three-phase hybrid inverter offer?

    A

    Our three-phase hybrid inverter comes with a standard 5-year warranty. For extended coverage, we also offer an optional 10-year warranty, which increases the product price by 10%. During the warranty period, if any quality issues arise with the product, we provide free replacement parts for repair or replacement. Additionally, we have a dedicated 24/7 online technical support team ready to assist you with any technical inquiries, ensuring your system operates optimally at all times.

  • Q What is the cooling method of this inverter and what is the maximum temperature it can operate at?

    A

    Our Thlinkpower Three Phase Hybrid inverter uses air cooling technology. The unique heat dissipation structure has been patented, allowing the inverter to achieve a conversion efficiency of over 98% at a high temperature of 65 degrees Celsius.

  • Q Can you provide sample service?

    A

    Sure, we can provide sample to test. But for sample usually we will take %10 sample fee which can be refund in bulk order.

Your Professional Solar Energy System Manufacturer
If you’re in search of a reliable PV system manufacturer, look no further than Thlinkpower.

CONTACT US

 Whatsapp:+86-19329155109
Whatsapp:+86-1336678230
 Email:sales12@thlinkpower.com
 WeChat:+86-13157456812
 Add:Lijiaqiao Village, Gulin Town, Haishu District, Ningbo City, Zhejiang
Province

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