Q1: Are you direct manufacturer or trading company?
Thlinkpower is a global leading energy storage solution provider, owning three manufacturing centers in Ningbo China. We have 550+ employees, and a R&D team of 150+ people with more than 10 years experience in this industry, who has deep understanding for energy storage and global carbon neutrality.
Q2: What services can thlinkpower provide you?
1. pre-sale service: Custom scheme design Pre-installation design of the system Early design of system debugging.
2. Quick install: Delivered with installation kit and video Remote Online Video Installation Guide.
3. Remote training: Online Product Training Online Troubleshooting Training.
4. After-sales service: 7 days x 24 hours dedicated and timely service Remote diagnostics and technical support and regular system
maintenance.
Q3: May I take some samples to test before placing the order ?
Yes, we can provide sample but customer should pay cost of sample and freight charge.
Q4: How about the after-sales service?
We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your
problems.
